How to create an email address on your own domain
Short answer
To create an email address on your own domain you need a domain name, a mailbox on that domain and a mail app to read it. With SitePack the domain and one 5 GB mailbox come with your plan, so you can set up you@yourbusiness.eu in a few minutes.
Step 1: choose or connect your domain
Your address is name@domain, so the domain comes first. Pick a short name that matches your business and your website. Register it with SitePack, or connect a domain you already own somewhere else. Check first whether the name is still free.
- Short and easy to spell over the phone
- The same name as your website
- A local extension like .nl, .de or .es, or .eu
- Check availability before you decide
Step 2: create the mailbox
In your SitePack dashboard you add a mailbox on your domain and choose the part before the @. Each mailbox gets its own password. One 5 GB mailbox is included in your plan. For colleagues you add extra mailboxes, each in the size they need.
- info@ for general questions
- firstname@ for a personal touch
- orders@ or support@ for a webshop
- 5, 8, 16 or 25 GB per mailbox
Step 3: add it to your mail app and test
Add the mailbox to the mail app on your phone and computer. Send a test mail to another address and reply to it, so you know sending and receiving both work. Then put the new address everywhere customers see it.
- Add the account on phone and laptop
- Send and answer a test mail
- Update your contact page and invoices
- Add a signature with your name and website
Which address should you create first?
| Address | Use it for |
|---|---|
| info@ | General questions from your website and contact page |
| firstname@ | Personal contact with customers and partners |
| orders@ | Order confirmations and questions about deliveries |
| invoices@ | Sending and receiving invoices, kept apart from the rest |
Your domain and first mailbox are included in every plan
Start free trialKeep reading
- Business email overview Everything business email with SitePack includes.
- Is business email free? What is included and what extra mailboxes cost.
- Domain name with email Register a domain and get a mailbox on it straight away.
- Check if your domain is available See if the name you want is still free.
- Domain and email pricing Prices for extra mailboxes and domain extensions.
Frequently asked questions
How long does it take to create a business email address?
A few minutes once your domain is active. A brand new domain can take a short while before mail works everywhere.
Can I create an email address without a website?
Yes. The mailbox works on its own. The website builder is in the same plan, so you can add a site whenever you are ready.
How many addresses can I create?
One 5 GB mailbox is included in every package. Extra mailboxes start at €3.25 a month each.
Can I use a domain I bought somewhere else?
Yes. Connect the domain you already own, or move it to SitePack to manage domain, mail and site in one place.
Can I change the name before the @ later?
You can create a new mailbox with another name at any time. Tell your contacts the new address before you stop using the old one.
Ready for email on your own domain?
Get professional business email, your domain and a website in one European platform.